PERFECT MATCH
Your Business &
Our Services
Our wish for you
Experience the freedom of stress-free IT management!
Your workload is increasing and resources are shrinking every day? At the same time, your IT infrastructure is becoming more and more complex and the individual processes need to be constantly optimized in order to remain fit for the future?
Imagine that all of this suddenly no longer mattered to you. Imagine if you and your employees were freed from annoying IT problems and could concentrate on your actual work. Imagine helpdesk queues, constant server downtime and data security concerns finally coming to an end.
With us at SMASER, this dream becomes a reality. We support you and simplify your entire digital world as your virtual IT department. Whether Application Services, Cloud Services, Desktop Services or Network & Security Services: With our portfolio, we cover almost all challenges.
Your advantage: With SMASER, you receive clearly defined IT services based on defined service level agreements from a single reliable partner. It doesn’t get more relaxed and stress-free than this!
We believe in
The SMASER ALL-in-ONE approach
Four managed services with real added value
Application Services
Failure-free and scalable: Perfectly coordinated applications are the ideal link between your IT and your business.
Desktop Services
Reliable and up-to-date: With our desktop services, we ensure that all of your company’s computers are always optimally maintained and running smoothly.
Cloud services
Individual and multiflexible: Our cloud instances Private, Public and Edge enable optimal scalability as well as numerous other advantages.
Network & Security Services
High-performance and secure: Our Network Services take your corporate network to a new level and guarantee highly available operation.
Certifications
Excellent SMASER?
As you digitize your business, your feedback and that of our experts is the key to success. To help you achieve a smooth and successful transformation, we set the highest standards for quality and safety.
As an innovative company, we therefore regularly have our processes and services reviewed in detail by external organizations and experts.
Our ISO certifications confirm that we are improving and optimizing every day to provide you with the highest level of efficiency and reliability.
With SMASER on your side, you can be sure you’ll get a solution that meets your needs and makes your business a success. Let’s shape the future together!
SMASER stands for the highest quality
ISO 9001 certified
We are proud to offer you a trusting collaboration and competent guidance through the digital transformation. ISO 9001 certification testifies to quality and efficiency in all areas of our business.
As a customer, you can be assured that we maintain the highest standards of service, processes and systems. We offer reliable, effective and efficient solutions that meet your requirements.
The ISO 9001 certificate is a recognized quality management system and guarantees that we constantly monitor and improve our processes to become better for you, our customer.
Protection of your data, our highest priority
ISO/IEC 27001 certified
With us, you enter the digital world safely, because SMASER complies with ISO/IEC 27001 standards.
As a customer, you benefit from this certificate and can be sure that your data and information are in the best hands with us. We guarantee the highest standard of data protection – your company assets are protected from unauthorized access, loss or misuse around the clock.
The ISO/IEC 27001 certificate is a recognized seal of approval for information security. It certifies that our company has implemented a comprehensive safety management system that is constantly monitored and improved.
May we introduce
Our team for your applications!
With us you will be well taken care of. That’s why we provide you with a Service Operation Team of experienced professionals, consisting of different Service Teams and Technical Management. Each of these teams is led by a service manager. This means that you not only always have the best manpower for every task, but also a personal contact person who takes care of everything with confidence.
F.A.Q
Things to know
What exactly are managed services?
Managed Services are a variety of IT services managed by SMASER AG. This may include, but is not limited to, network and server management, cloud services, data backup, help desk support, software updates, and monitoring of IT systems.
Why use managed services?
Managed services can help optimize IT processes, save costs and minimize risks. In addition, they can help ensure that the company has more time and resources for its core competencies instead of having to deal with IT problems.
How are managed services delivered?
Managed services are typically delivered via a remote connection, but onsite support services or on-site can also be provided.
Who is responsible for monitoring and maintaining my IT systems?
The responsibility for monitoring and maintaining the IT systems lies with the managed services provider.
Will my data be safe?
Yes, managed services providers typically implement strict security measures and policies to ensure data security.
What happens if there are problems with my IT systems?
In the event of problems with IT systems, managed services providers can provide around-the-clock support to resolve the issue as quickly as possible.
Contact
Start your digital change!
I’m always looking for new challenges – whether it’s running track or swimming. The passion to overcome limits and build up speed also plays an important role in my professional life. What successes are you looking for?
Let’s talk!