Cloud services
Our wish for you
All you have to do now: Put your feet up!
Imagine if you could simply delegate your IT problems to someone external, someone who routinely takes care of everything from maintaining your IT infrastructure to monitoring your data. Sounds too good to be true? Welcome to the brave new world of SMASER Managed Cloud Services!
Scalable cloud solutions with high cost-saving potential.
Gone are the days when you had to take care of everything yourself. Because we offer you different types of cloud services such as Software-as-a-Service (SaaS), Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS).
This enables your users to access applications and data over the Internet instead of storing them on local computers or servers.
Your advantage: With our Managed Cloud Services, you can thus noticeably reduce the costs of your IT infrastructure and operations, as resources are only provided when you actually need them. What’s more, thanks to the high scalability of our cloud services, your IT infrastructure can be quickly and easily adapted to changing business requirements.
SMASER – Your lighthouse in an increasingly complex time
If you are looking for IT solutions that work in a stable and uncomplicated way and create tangible added value, you have come to the right place. Because SMASER is your specialist for high-quality IT services that take working in a networked world to a whole new level of reliability.
Methodical instead of unstructured, agile and nimble instead of sluggish, individual instead of pattern: that’s how we tick – and that’s how we are.
Your new credo
0% focus on IT, 100% on business.
- High cost savings
Our managed cloud solutions enable high cost savings as you no longer need to invest in expensive IT infrastructure and your IT staff.
- Much time saving
Another advantage of managed cloud solutions: the high time savings, as you no longer need to worry about managing and maintaining the cloud environment yourself, and your IT resources are also easily scalable to cope with increases in demand.
- More security
With our services, you benefit from greater security, as we proactively take all necessary protective measures and permanently monitor your IT infrastructure for you.
- Better availability
In addition to higher security, we also ensure higher availability by solving potential problems quickly and efficiently.
- Optimal compliance
With our cloud services, we support you in meeting all legal and industry-specific compliance requirements.
Our specialty
SMASER Private Shared Cloud!
The SMASER Private Shared Cloud (SPSC) is a hybrid cloud that is a combination of edge cloud, private cloud and public cloud.
Its advantage: it combines the best of three worlds.
- With SPSC, for example, the requirements of data protection-critical applications or legally regulated companies can be met, while at the same time combining them with the flexibility of publicly available cloud solutions.
- The SPSC Private Share gives you access to our ISO27001 certified data centers in Europe, located in Germany or the USA.
- Cloud Connect integrates the components and functions of the two public clouds AWS and Azure.
- In addition to the classic virtualized models (VM), we offer the option of using containers for your software on the edge, private and public parts.
Our contribution
The responsibility that everything runs now lies with us!
Our managed cloud is a hands-off service model. Your employees can benefit from the advantages of the cloud without having to acquire the relevant know-how themselves. And unlike an unmanaged cloud service, where you are responsible for managing and maintaining the IT infrastructure yourself, we take care of everything.
We take responsibility for provisioning, managing, maintaining and mounting your cloud computing infrastructure.
We take responsibility for provisioning, managing, maintaining and mounting your cloud computing infrastructure.
Our approach
Step by step to the perfect cloud solution
While the paths to the perfect SMASER Managed Desktop Service solution may differ slightly from company to company, they all have one thing in common with us: they are 100 percent thought out from start to finish.
NEEDS ANALYSIS
In the first step, we create a requirements profile as part of a needs analysis to precisely record the requirements for the IT infrastructure and cloud services.
SELECTION
From all our services, you choose the cloud service that best fits your needs.
SETUP & PROVISION
We then set up and provide the IT infrastructure and your chosen cloud services for you.
ADMINISTRATION
We manage and maintain the IT infrastructure and the cloud services for you: to do this, we perform regular updates of the cloud software, apply patches and take care of ongoing monitoring to be able to detect possible operating problems at an early stage.
SUPPORT & HELP
We provide you with the necessary support and quick help in case of problems or questions: 5×8 or 24×7, by e-mail or hotline - just as you wish.
May we introduce
Our team for your applications!
With us you will be well taken care of. That’s why we provide you with a cross-functional team of experienced professionals consisting of different service teams and technical management. Each of these teams is led by a service manager. This means that you not only always have the best manpower for every task, but also a personal contact person who takes care of everything with confidence.
Your decision
Cloud services tailored to your needs!
Individually tailored to your needs, SMASER always provides you with the optimal service solution.
Software as a Service (SaaS)
For applications that are easily accessible over the Internet, e.g. Email services, office applications, and customer relationship management systems.
Infrastructure-as-a-Service (IaaS)
provides IT infrastructures such as servers, storage and networks via the Internet.
Other service
Offer you completely according to your individual requirements, for example Backup-as-a-Service (BaaS) or Disaster-Recovery-as-a-Services (DRaaS).
F.A.Q
Things to know
What is a managed cloud service?
A managed cloud service is a type of cloud computing service in which an external provider (the managed service provider, MSP) hosts and manages an organization’s IT infrastructure, applications, and data. This includes the provision, monitoring, maintenance, security and optimization of IT systems. The MSP takes responsibility for the IT infrastructure and the applications running on it, while the company can focus on its core competencies. Managed cloud services enable companies to take advantage of cloud computing without having to spend the resources and expertise to manage their IT infrastructure.
Why choose a managed cloud service?
There are several reasons why companies should choose a managed cloud service:
Cost savings: Managed cloud services enable companies to reduce IT infrastructure and operations costs by providing resources only when they are actually needed.
Scalability: Managed cloud services enable companies to quickly and easily adapt their IT infrastructure to changing business requirements.
Security: Managed cloud services typically offer heightened security features and measures to protect the organization’s data and applications.
Time savings: Companies can focus on their core competencies and save time by outsourcing the management and maintenance of the IT infrastructure to a managed service provider.
Availability: Managed cloud services usually ensure high availability and performance of IT systems and applications, as MSPs monitor and optimize them around the clock.
Compliance: Managed cloud services typically meet applicable compliance requirements and help organizations meet their regulatory obligations.
Disaster recovery: Some managed cloud services also offer disaster recovery solutions that enable organizations to quickly respond to outages or emergencies and protect their data and applications.
What are the advantages of a managed cloud service over an in-house IT infrastructure?
A managed cloud service offers several advantages compared to an in-house IT infrastructure:
Cost savings: Managed cloud services enable companies to reduce IT infrastructure and operations costs by providing resources only when they are actually needed.
Scalability: Managed cloud services enable companies to quickly and easily adapt their IT infrastructure to changing business requirements.
Flexibility: Managed cloud services enable companies to access different types of cloud computing models (public, private or hybrid) and respond flexibly to their requirements.
Security: Managed cloud services typically offer heightened security features and measures to protect the organization’s data and applications.
Time savings: Companies can focus on their core competencies and save time by outsourcing the management and maintenance of the IT infrastructure to a managed service provider.
What kind of IT infrastructure and applications can be hosted under a managed cloud service?
Various types of IT infrastructure and applications can be hosted as part of a managed cloud service, including:
Virtualization: Virtual machines and desktops running on a common hardware infrastructure.
Storage: Storage solutions such as SANs (Storage Area Networks) and NAS (Network-Attached Storage) for data storage and backup.
Backup and disaster recovery: solutions for data backup and recovery in the event of a failure or emergency.
Network: Network and security solutions such as firewalls, VPNs and load balancers.
Cloud-native applications: Applications developed for the cloud and running on cloud infrastructures, such as PaaS (Platform as a Service) and SaaS (Software as a Service).
Databases: Databases such as MySQL, SQL Server, Oracle, MongoDB, Cassandra, etc.
How are the data and applications secured and protected as part of a managed cloud service?
As part of a managed cloud service, data and applications are protected and secured by various security measures. These include, for example:
- Encryption: Data is protected using encryption algorithms to protect it from unauthorized access.
- Access control: The use of access controls ensures that only authorized persons can access the data.
- Firewalls: Firewalls are used to protect networks and systems from unwanted traffic and attacks.
- Data backup and recovery: Regular data backups ensure that a quick recovery is possible in the event of data loss.
- Monitoring: By monitoring the systems and applications, possible security problems can be detected and remedied at an early stage.
- Compliance: Ensuring that sensitive data is protected through legal and regulatory compliance.
What compliance requirements does a managed cloud service meet?
The compliance requirements that a managed cloud service must meet depend on the type of data being stored and processed. However, as a reputable managed cloud service provider, we typically meet the following compliance requirements:
- Data protection: The EU General Data Protection Regulation (GDPR) or similar data protection laws ensure that personal data is adequately secured and protected.
- Security standards: We take appropriate measures to protect data and systems from unauthorized access, loss or theft.
- Certifications: Some compliance requirements require us to demonstrate specific certifications; for example, we are also ISO 27001 certified.
- Geographic requirements: In some cases, data must be stored in certain countries or regions to comply with local data protection laws.
- Industry-specific requirements: Some industries, such as healthcare, have specific compliance requirements that we meet as well.
As a reputable managed cloud service provider, we inform our customers transparently about compliance requirements and measures and provide corresponding evidence and certificates.
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Start your digital change!
Efficiency, agility and innovation – I realize the benefits of the cloud for you. No matter where you are on your cloud journey, I’ll guide you through change and help you deliver value faster in every dimension of your business.
How can I help you? Get in touch with me!