Healthcare

The SMASER Promise

How we can use digitization in the
Accelerating Healthcare & Care.

More and more services, more and more requirements, more and more bureaucracy: the healthcare industry has long since reached its organizational limit. Only a rapid digital change can remedy this situation. It is the only way to achieve what everyone is longing for: greater efficiency and a noticeable reduction in costs while at the same time complying with all regulations, compliance requirements and security guidelines.

With SMASER Managed Services, we make this much-needed digital transformation possible for you. Your advantage: we take care of everything, revolutionize your processes, relieve your employees and thus bring the digital world to life in your healthcare company as well. Fast, simple and at calculable and fixed costs.

Challenge

Does that annoy you too?

  • Lack of overview of IT complexity and no clear digital strategy.”
  • Stalled operations due to IT disruptions, system outages and security breaches.”
  • “Growing staff shortages and increasingly burdensome administration that detracts from core tasks.”
  • “Actually motivated medical staff, but despairing of IT problems and lack of support.”
  • Lack of knowledge of IT and data security and regulatory requirements and guidelines such as HIPAA and GDPR.”
  • “High and unpredictable costs for IT and maintenance.”
  • “Problems with interoperability and integration of different systems.”

    Services

    Healthy IT, healthy operation

    These SMASER managed services are revolutionizing the healthcare sector:

    Our Cloud Services...

    …can help provide a secure, cost-effective, scalable and flexible IT infrastructure that enables you to use your IT resources more effectively and optimize your business processes. This allows medical staff to access patient records from any location.

    Our Network and Security Services...

    …can help manage your IT systems and processes more effectively. They also ensure that your networks and data are secure and in compliance with applicable laws and regulations, such as HIPAA and GDPR .

    With our Application Services...

    …we help you manage and operate applications and systems that are critical to healthcare delivery. This allows you to focus on your core responsibilities while improving patient care.

    Our Desktop Services...

    … include the management and operation of desktop computers and software used by physicians, nurses, and other medical personnel. Some examples are the management of end devices, ensuring data security or user support.

    Bye complicated

    Here comes the quite simple!

    Have you been dreaming of smooth IT processes and functioning digitization for a long time?

    With SMASER Managed Services, hospitals and other healthcare organizations can maximize their IT resources and focus on their core missions while ensuring their IT systems and processes are secure, reliable and in compliance with applicable regulations. Interested in an exchange? Then get in touch with us!

    Your advantages

    We are perfect for your healthcare transformation because….

    • …we speak your language, know the necessities in the healthcare sector and can therefore get started directly without a warm-up phase.
    • …we have a high level of expertise in stable and scalable platforms – regardless of the number of employees or services.
    • …we work with scalable clouds with which your business can also be developed further without any problems in the long term.
    • …we ensure the highest security standards and make sure that important health data is backed up regularly. In the event of an outage or disaster, patient data can be recovered and is protected from threats.
    • …we have availabilities from 95% to 99,99% uptime
    • …you can rely on fixed response times in the event of a malfunction.
    • …we ensure, in a compliance-compliant manner, that the hospital’s IT systems and processes comply with applicable legislation and regulations, particularly with regard to data protection and security.

    Our recommendation

    Take advantage of extensive funding now with SMASER.

    Politically, the course has been set for the digitization of the healthcare system. Thanks to the KHZG funding facts on Jan. 1, 2021, a hospital future fund with funding of 4.3 billion euros was made available to expand digital services in hospitals. Digital structures with an individual setup are the basis for everything here: whether standardized electronic patient files, digital treatment plans, digitization in the emergency room and bed inventory, or digital follow-up care at home.

    The Hospital Futures Act (KHZG) provides various funding opportunities for hospitals and other health care facilities. For example, investment support includes funding for investment measures that improve patient care, increase the efficiency of hospitals or advance digitization in the healthcare sector.

    Innovation project funding supports innovation projects that improve patient care, promote collaboration in the healthcare sector, or advance digitization in the healthcare sector.

    The KHZG also offers funding for networks that promote collaboration in healthcare, improve patient care or advance digitalization in healthcare.

    It should be noted that there are many grants and supports available, which can vary by state, region and type of healthcare facility. It is recommended to visit the official website of the Federal Ministry of Health or the website of the respective State Ministry of Health to learn more about available funding.

    F.A.Q

    Things to know

    In which areas is digitalization already being used in healthcare?

    Digitization can support the healthcare sector in various ways. Some examples include:

    Electronic Health Records: With electronic health records (EHRs), physicians and nurses can access and share important health information more quickly and easily.

    Telemedicine: With the support of telemedicine, physicians and patients can communicate and support each other without having to be present in person.

    Artificial intelligence: AI technologies can help improve diagnosis and treatment decisions by helping physicians analyze large amounts of data.

    Automated workflows: Automated workflows can help improve efficiency and quality of care by ensuring that important tasks are completed in a timely manner.

    Data analytics: By analyzing health data, physicians and researchers can gain valuable insights into population health and develop better treatments.

    What does the Hospital Futures Act mean?

    The Hospital Futures Act (KHZG) is a law in Germany that was passed in 2019. It aims to improve the quality of hospital care and stabilize hospital financing. The law contains regulations on quality assurance, patient safety and the transparency of hospital services. It also lays the groundwork for a more needs-based distribution of hospital services nationwide and promotes the expansion of outpatient and consultative services.

    How can managed application services help in the healthcare sector?

    Managed application services can help in the healthcare space by supporting the management and operation of applications and systems that are critical to healthcare delivery. Some examples include:

    EHR/EMR systems: managed application services can support electronic health record (EHR) and electronic medical record (EMR) management, including data backup, recovery and security.

    Telemedicine: Managed application services can provide support for telemedicine systems and applications that enable physicians to diagnose and treat patients remotely.

    Imaging systems: Managed application services can support the management of imaging systems and software, including the storage, transmission and archiving of images.

    Laboratory systems: Managed application services can support the management of laboratory systems and software, including the monitoring of laboratory tests and the transfer of results.

    Health apps: Managed application services can support the management of health apps that help patients monitor and improve their health, including activity, nutrition and sleep monitoring.

    How can managed cloud service support the healthcare sector?

    Managed cloud services can help in the healthcare sector by providing a secure, scalable and flexible IT infrastructure that enables healthcare organizations to use their IT resources more effectively and optimize their business processes. Some examples include:

    Remote access: With managed cloud services, physicians, nurses and other staff can access critical health data from any location, increasing collaboration and flexibility.

    Data backup and recovery: Managed cloud services can automatically back up data and store it in a secure data center so that data can be quickly recovered in the event of a failure or disaster.

    Scalability: Managed cloud services enable healthcare organizations to quickly and easily scale their IT resources to meet their needs, thereby saving costs.

    Security: Managed cloud services provide enhanced security through the use of firewalls, encryption and other security technologies to protect patient data and prevent unauthorized access.

    Compliance: Managed cloud services can ensure that the hospital’s IT systems and processes comply with applicable legislation and regulations, particularly with regard to data protection and security

    How can managed desktop services help in healthcare?

    Managed desktop services can help in the healthcare sector by supporting the management and operation of desktop computers and software used by doctors, nurses and other medical staff. Some examples include:

    Endpoint management: Managed desktop services can support the management of desktop computers, laptops, and mobile devices, including monitoring, maintaining, and updating software.

    Data Security: Managed Desktop Services can support data security by ensuring that all endpoints are updated with the latest security updates and patches and that all data is protected.

    Remote access: Managed Desktop Services can support remote access to desktop computers and applications, enabling physicians and other medical staff to access patient records and other critical information from any location.

    User support: Managed desktop services can support user support by ensuring that all employees have the tools and applications they need to do their jobs effectively.

    Compliance: Managed Desktop Services can ensure that all endpoints and applications are compliant with applicable healthcare facility laws and regulations.

    Managed desktop services can help healthcare organizations manage their IT systems and processes more effectively by supporting the management and operation of desktop computers and software used by physicians, nurses and other medical staff. This allows them to focus on their core tasks while improving patient care.

    Managed network and security services are popular in the healthcare industry. Where does this make sense?

    In healthcare, managed network and security services can provide critical support by helping doctors, nurses and other medical staff manage and operate networks and security systems. There are numerous areas of application:

    • Network monitoring: Managed network services can make it easier to monitor and manage networks by identifying problems, troubleshooting and optimizing network performance.
    • Security: Managed security services can enhance the security of networks and data by managing firewalls, intrusion detection systems (IDS) and intrusion prevention systems (IPS), and monitoring networks for attacks and performing security testing.
    • Compliance: managed network and security services can ensure that all networks and systems are compliant with applicable laws and regulations, such as HIPAA and GDPR, in the healthcare facility space.
    • Remote access: Managed network and security services can provide secure remote access to networks and systems, enabling physicians and other medical staff to access patient records and other critical information from any location.
    • Data Security: Managed Network and Security Services can improve data security by ensuring that all data is protected and that data security measures are regularly updated.

    Managed network and security services enable healthcare organizations to more effectively manage their IT systems and processes. This allows them to focus on their core missions while improving patient care by ensuring their networks and data are secure and in compliance with applicable laws and regulations.

     

    Contact

    Start your digital change!

    My passion? Climbing mountains and making the impossible possible! That’s also what makes working at SMASER so exciting. With customer-centric managed services, we help you in your digital ascent and guide you safely to the goal of transformation.

    Feel free to contact me!

    Rupert Englmaier

    VP Business Development, SMASER AG

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