Fort Knox for your data and networks
The success of your business stands and falls with your data and network security. If networks suddenly fail or your company is attacked from the outside, this can have serious consequences: from high costs to the loss of trust of your customers and partners.
The time of cyber threats is finally over!
With SMASER, you can put a check mark on this issue: because we’ve got your back 24/7, taking care of the management, monitoring and maintenance of all your network and security functions.
Whether it’s firewalls, VPNs, network switches and other network hardware, or monitoring security incidents and performing security updates: let us take care of it for you as an ISO/IEC 27001 certified partner , and you’ll save yourself a lot of time and resources.
Your advantage: more efficiency – and data and network security at the highest level – of course absolutely DGVO-compliant.
Benefit from our safety standards!
- High time and cost savings
SMASER Network & Security Services can save you a lot of time and money by eliminating the need for in-house staff to manage, monitor and maintain network and security functions.
- High level of security
Because we take complete and proactive care of your data protection, monitoring of security incidents and necessary security updates, you reduce your security vulnerabilities and minimize the risk of data loss.
- Reliable processes
Regular maintenance of your network hardware keeps your processes running smoothly and reliably.
May we introduce
Our team for your applications!
With us you will be well taken care of. That’s why we provide you with a cross-functional team of experienced professionals consisting of different service teams and technical management. Each of these teams is led by a service manager. This means that you not only always have the best manpower for every task, but also a personal contact person who takes care of everything with confidence.
Our Service Manager monitors, controls and optimizes the operational control processes as well as the coordinated interface processes and 1st, 2nd or 3rd level support. He is also available to answer any questions you may have regarding the implementation of our application service solutions.
The SMASER Supplier Manager is responsible for managing all suppliers and service providers that are under our responsibility and involved in your project.
Our Service Desk is the central point of contact for all your service requests in the form of incidents, changes, service requests and problems. The service desk is available 5×8 or 24×7 via email or hotline.
Cloud/ Infrastructure Management
Infrastructure Management looks after the IT infrastructure in hybrid environments from hardware to VM configuration – for both on-premise installations and cloud infrastructures. This includes the firewall and network infrastructure, the hypervisor and the underlying system hardware.
Application Management takes care of stable and customer-optimized operation from the operating system to the middleware to the application. These include health checks, monitoring and backup and restore of individual files or application elements.
DevOps is the interface between technical management and applications development. You will develop and test the deployment packages and then roll them out in the productive environment together with Application Management. They are also responsible for application monitoring, testing and quality assurance for the entire application operation.
Things to know
What measures are used in Network and Security Services to protect the network from threats?
To protect the network from threats, Managed Network and Security Services can apply various measures such as:
Firewall rulesets: A firewall is used to block unwanted network traffic and allow only allowed traffic through.
Intrusion Detection and Prevention Systems: The system detects and prevents potential attacks on the network by detecting suspicious activity and taking appropriate action.
Virtual Private Network (VPN): VPN enables secure connections to be established from remote locations and secures data transmission.
Endpoint Protection: Endpoint protection solutions protect endpoints from threats and malware.
Security Information and Event Management (SIEM): SIEM collects security and event data from various sources in the network and enables faster threat detection and response
How are network and security services provided?
What is the billing process for Network and Security Services?
The billing process for Managed Network and Security Services can be done in a number of ways, including:
Lump sum: You pay a fixed amount per month or year for the service. This amount can be varied taking into account the number of users, the size of the network and the services required.
Pay-per-use: You only pay for the services you actually use. This approach can be useful if the customer only needs occasional support.
Usage-based billing: A fixed amount falls per month or year based on network usage or number of users.
Project-based: you pay only for the services you need for a specific project.
What does Secure Access Service Edge (SASE) mean?
Secure Access Service Edge (SASE) is a concept that refers to a network and security architecture designed to improve the security and connectivity of cloud-based applications, mobile users and edge devices. The idea behind SASE is to provide a comprehensive and integrated platform that combines networking and security capabilities to make access to cloud resources more secure and efficient. SASE typically combines features such as software-defined wide area networking (SD-WAN), firewall, web gateway, secure web gateway, zero trust network access (ZTNA), cloud access security broker (CASB) and others to create a holistic network and security solution.